InactiveEU tenderCompetition

PUBLIC PROCUREMENT NOTICE

Self-Insurance Claims Administration and Emergency Alarm Center Services

Claims administration services for self-insurance schemes covering medical illness, repatriation, collective full-time accidents, household goods transport damages, storage damages, and disaster coverage. The supplier handles global damage notifications and inquiries, processes and executes expense reimbursements on behalf of the authority, and operates a round-the-clock emergency alarm center to coordinate immediate follow-up for acute injuries and medical conditions.

Published Source updated
2lots
0products
6services
0components

NOTICE OVERVIEW

Procurement facts and context

Source-backed notice metadata and catalog structure, organized for quick assessment.

Notice details

Notice type
Contract Notice
Stage / status
Competition · Inactive
Procedure
Open
Procurement type
Services
Estimated value
DKK 15,060,000
Issued
2 October 2026 at 09:50 CEST
Publication number
00685238-2026
Source language
DAN

Buyer and delivery

Buyer / co-buyer
Danish Ministry of Defence Acquisition and Logistics Organisation · Beredskabsstyrelsen
Locations
Ballerup, DNK · Viborg, DNK · Valby, DNK · Birkerød, DNK · Oslo, NOR · Administrationsordningerne dækker blandt andet udsendte medarbejdere i hele verden. · DNK · Hovedudførelsesstedet er Danmark. Administrationsordningen dækker dog udsendte medarbejdere i hele verden.

TENDER STRUCTURE

Lots, products, services and components

Every available level includes a title and description.

2 lots6 items0 components
Lot 01

Household Goods Transport, Storage, and Disaster Insurance Claims Administration Services

Insurance claims administration services addressing transport damages for household goods during relocation outside Denmark, damages arising from the storage of household goods, and disaster coverage. The supplier processes global inquiries from insured personnel and manages expense refunds.

  • 66518300-7Insurance claims adjustment services

Services

3
Service

Disaster Insurance Claims Administration Services

Claims administration services for disaster coverage under the self-insurance arrangement. The supplier processes damage notifications from worldwide locations, manages inquiries from the insured personnel group, and issues expense refunds in strict accordance with the conditions, coverage levels, and terms defined by the defence.

  • 66518300-7Insurance claims adjustment services
Service

Household Goods Storage Damage Insurance Claims Administration Services

Insurance claims administration services for damages arising in connection with the storage of household goods. The supplier handles injury and damage reports from the insured personnel group worldwide, executes expense refunds on behalf of the defence, and operates in accordance with the established insurance conditions, sums, and coverage limits.

Service

Household Goods Transport Damage Insurance Claims Administration Services

Insurance claims administration services for household goods transport damages, covering relocation goods in connection with posting, recall, or transfer of deployed personnel to locations outside Denmark. The supplier processes inquiries from the insured personnel group, manages claim reviews, and executes expense refunds according to the defence conditions.

  • 66518300-7Insurance claims adjustment services
Lot 02

Medical and Accident Insurance Claims Administration and Alarm Center Services

Medical illness, repatriation, and collective full-time accident insurance claims administration services covering worldwide injury reports and expense reimbursements. The scope includes operating a 24-hour staffed emergency alarm center to ensure immediate handling, coordination, and follow-up for acute injuries and medical conditions.

  • 66518300-7Insurance claims adjustment services

Services

3
Service

Collective Full-Time Accident Insurance Claims Administration Services

Claims administration services for self-insurance schemes providing collective full-time accident coverage, encompassing the review, processing, and payment of global damage and injury claims on behalf of the authority.

  • 66518300-7Insurance claims adjustment services
Service

Medical Illness and Repatriation Insurance Claims Administration Services

Claims administration services for self-insurance schemes covering illness and repatriation, including processing, evaluation, and disbursement of expense reimbursements worldwide for assigned personnel under internal insurance regulations.

Service

Round-the-Clock Emergency Alarm Center Services

Provision of a 24-hour staffed emergency alarm center dedicated to ensuring immediate case handling, coordination, and follow-up for acute injuries and medical conditions covered under the organization's insurance terms.

  • 79711000-1Alarm-monitoring services

Enhanced CPV classifications

10 unique CPV codes

Grouped by CPV class · Each code appears once.
  • AI only1
  • Source + AI1
  • Source only8
About these labels
AI only
Assigned by Nemudbud's AI-based classification pipeline; not listed in the source XML.
Source + AI
Listed in the source XML and independently assigned by Nemudbud's AI-based classification pipeline.
Source only
Listed in the source XML; not assigned by Nemudbud's AI-based classification pipeline.

Compared by exact eight-digit CPV code, ignoring the check digit. Broader class headings are grouping context, not additional selections.

  • Financial and insurance services

    66000000-0Source only
  • Insurance and pension services

    66500000-5Source only
66510000-8

Insurance services

  1. Financial and insurance services
  2. Insurance and pension services
  • Insurance services

    66510000-8Source only
  • Accident and health insurance services

    66512000-2Source only
  • Accident insurance services

    66512100-3Source only
  • Health insurance services

    66512200-4Source only
  • Freight insurance and Insurance services relating to transport

    66514000-6Source only
  • Insurance claims adjustment services

    66518300-7Source + AI
    • LOT
    • SERVICE
  • Loss adjustment services

    66519500-6Source only
79710000-4

Security services

  1. Business services: law, marketing, consulting, recruitment, printing and security
  2. Investigation and security services
  • Alarm-monitoring services

    79711000-1AI only
    • SERVICE

DATES & TERMS

Timeline and award information

Important dates

Questions / additional information deadline23 October 2026 at 23:55 CESTLot-level date
Questions / additional information deadline23 October 2026 at 23:55 CESTLot-level date
Tender submission deadline4 November 2026 at 10:00 CETLot-level date
Tender submission deadline4 November 2026 at 10:00 CETLot-level date
Public opening4 November 2026 at 10:05 CETLot-level date
Public opening4 November 2026 at 10:05 CETLot-level date

Planned duration

Lot duration48 months
Lot duration48 months

Award criteria

Kvalitet60%

Tildelingskriteriet er bedste forhold mellem pris og kvalitet. Tildelingskriteriet og evalueringsmetoden er nærmere beskrevet i Udbudsbetingelsernes Bilag A.

Pris40%

Tildelingskriteriet er bedste forhold mellem pris og kvalitet. Tildelingskriteriet og evalueringsmetoden er nærmere beskrevet i Udbudsbetingelsernes Bilag A.

Kvalitet60%

Tildelingskriteriet er bedste forhold mellem pris og kvalitet. Tildelingskriteriet og evalueringsmetoden er nærmere beskrevet i Udbudsbetingelsernes Bilag A.

Pris40%

Tildelingskriteriet er bedste forhold mellem pris og kvalitet. Tildelingskriteriet og evalueringsmetoden er nærmere beskrevet i Udbudsbetingelsernes Bilag A.

OFFICIAL SOURCES

Documents and source links

Use the official notice as the authoritative source for current deadlines, requirements and tender documents.

Self-Insurance Claims Administration and Emergency Alarm Center Services · nemudbud.dk